7 TIPS TO CONSIDER WHEN PREPARING FOR YOUR PROMOTION INTERVIEW - Written by Ogunbiyi Abiola A,Edited by Mr Uzo Clement

Whenever there is a Promotion Interview, one among many questions that first come to our mind is how to prepare for the interview? Other ones are;

1. What material do i study?
2. What are the likely questions that would be asked?
3. How do i answer the written questions in other to score the maximum point?
4. When should i start?

The list of how(s) and what(s) to do questions when preparing for promotion interview are inexhaustible.

This article attempts to offer tips and guidelines to handle these questions. Mind you, it is for people that are hesitant on what to do when the interview is fast approaching. Here are seven tips you should keep in mind when preparing for promotion interview.

1. PRACTICE ANSWERING QUESTIONS.

It is unfortunate that we have no or scanty materials to study for the interview, but we can anticipate the likely questions that the interviewer will ask. You can do this by familiarizing yourself with all the sections/Units in your department. For example say

New service section;You can ask yourself:
I. what is meter?
ii. What is CRMD?
iii. What are the advantages of prepayment metering over analogue metering?
Iv.what is Nepa 74 form?
V. How can i set-up a customer to receive a bill?
Vi. What are the processes for treating an Application for New Supply? And so on...

Customer care unit:What is customer care?
Who is a Customer?
How can Customer Care Personnel show they care for customer?
How do they handle case of overbilling and Credit Adjustment?
What is the procedure to migrate a customer whose Prepayment meter has just been installed? And so on…..

Note:

Prepare the best answers for these likely questions MENTALLY i.e. commit it to your memory NOT to your jotter.

2. PRACTICE IN FRONT OF A MIRROR OR WITH ANOTHER PERSON.

Hearing and seeing yourself responding is an effective tool in improving your communication skills. It also gives you confidence.

3. TECHNIQUES FOR ANSWERING THE QUESTION

 i. Use marketing Keywords (otherwise called terminologies) click here for marketing terminologies.

  Whenever a question is asked, first, write out all the terminologies associated with that question. Then include it in your answer. This makes it easier for the examiner to understand your point.

ii. Give examples to buttress your points. If you cannot explain to convince the examiner, the examples will do better

iii. Use sub-Heading or subtitle: Use it to summarize your point, then define or explain it and give examples to drive home your points

Iv.Write as if you are discussing or chatting with the examiner
 v.Read, Re-Read your answers: Check for spelling sentence construction and so on.
vi. Let your writing flow not haphazard and straight to the point

4. GROUP DISCUSSION

 There is this saying that two good heads are better than one. So, meet with other colleagues preparing for the interview also. You can even meet with your superior for their insights in the interview

5. DRESS PROFESSIONALLY. Wear a suit, feeling professional will make you sound professional

6. ARRIVE EARLY: At least 10 minutes early

7. PRAY 

                    

       

Above all commit everything into the hands of God. Promotion Comes from above.

In this article you have learnt tips for preparing for interview which are practicing answer questions, practice in from of mirror or with another person, techniques for answering the questions and the need for group discussion. Always remember to pray.
 There is a common saying that Practice Makes perfect.So practice as many times as possible before attempting the interview.

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